At Elite Mobility, we’re revolutionizing transportation for businesses and offering ride-hailing solutions that bring ease, convenience, and profitability to the hospitality industry.

Privacy Policy for [Elite Mobility Inc.]
Effective Date: October 18, 2024
At Elite Mobility Inc. ("we," "our," or "us"), we are committed to protecting your privacy.This Privacy Policy explains how we collect, use, share, and protect personal information when you use our ride-hailing and mobility services across different countries ("Services"). This policy applies to all users, including riders, drivers, and partners, regardless of the location from which you access the Services.Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this policy. If you do not agree to the terms outlined below, please do not use our Services.1. Information We Collect
We collect different types of information in order to provide and improve our Services, including:a. Personal Information
When you sign up for, use, or interact with our Services, we may collect:
Riders: Name, email address, phone number, payment information, and location data (such as pickup and destination addresses).
Drivers: Name, email address, phone number, driver’s license information, vehicle registration details, banking information for payments, and location data while providing services.b. Device Information
We may collect information about the device you use to access our Services, such as:
Device type, operating system, IP address, mobile carrier, app version, and device identifiers (such as the advertising identifier).c. Location Data
We collect your location data when you use our Services, including:
Riders: We collect real-time location to connect you with nearby drivers, track trips, and offer location-based features.
Drivers: We collect real-time location while providing services to help match drivers with riders and navigate routes.d. Usage Information
We may collect information about how you interact with our Services, including:
Pages visited, features used, time spent, transaction history, and other related activities.e. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can adjust your browser settings to manage cookies, but some features of our Services may not function properly if cookies are disabled.2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Services. This includes:
Facilitating ride bookings and completing transactions.
Verifying the identity and eligibility of drivers and riders.
Providing customer support and responding to inquiries.
Sending notifications, updates, and promotional offers (where applicable).
Personalizing and improving your user experience.
Processing payments and ensuring secure transactions.
Ensuring the safety and security of users, including conducting fraud detection and preventing illegal activity.
Analyzing usage trends to enhance our Services.a. Advertising and Marketing
We may also use the information we collect for advertising and marketing purposes, such as:Personalized Advertising: We may use your personal information, such as your location, browsing behavior, and usage patterns, to deliver personalized advertisements both on our platform and third-party platforms. This may include displaying relevant ads based on your previous trips, preferences, or geographic location.In-App Advertising: When using our Services, you may see advertising within the app or on in-car advertising screens. These ads may be targeted based on your location or preferences.Promotional Offers and Marketing: We may send you marketing communications, including offers and promotions, based on your use of our Services or your interests. You may opt out of receiving marketing communications by following the instructions in those communications.Data Sharing with Advertisers: We may share anonymized or aggregated information with our advertising partners to help them target relevant ads to users. This information may include non-personally identifiable data such as demographic information or interests.We will never share personally identifiable information with advertisers without your explicit consent.3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:a. With Service Providers
We share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and customer support.b. With Drivers and Riders
Riders: We share your trip information, including pickup and drop-off locations, with drivers.
Drivers: We share your contact and vehicle information with riders to facilitate the ride.c. For Legal Compliance and Protection
We may disclose your information if required by law or if we believe that disclosure is necessary to:Comply with legal obligations, law enforcement requests, or court orders. Protect the rights, property, or safety of Elite Mobility Inc., our users, or the public. Investigate potential violations of our terms and conditions.d. During Corporate Transactions
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any changes in ownership or data use through our Services or by email.4. International Data Transfers
As an international service provider, we may transfer and store your information in countries outside of your home country, including countries that may not have the same data protection laws. By using our Services, you consent to such transfers. We will take steps to ensure that your information is protected in accordance with this Privacy Policy regardless of the location.5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once we no longer need your information, we will securely delete or anonymize it.6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: You can request access to or correction of your personal information by contacting us.Deletion: You can request the deletion of your personal data, subject to legal requirements.Opt-Out: You may opt out of receiving promotional communications by following the instructions in those communications. However, we may still send non-promotional messages, such as updates about your trips or our services.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
To exercise any of these rights, please contact us at
Elite Mobility Inc.
[email protected]
+1(415) 649-9817
4291 Express Lane Suite GU1096 Sarasota, FL, 34249 US.7. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your information.8. Children’s Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and, if applicable, through the Services. Please review the Privacy Policy periodically for any updates.10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Elite Mobility Inc.
[email protected]
+1(415) 649-9817
4291 Express Lane Suite GU1096 Sarasota, FL, 34249 US